PROPANE CONCERNS? Call 239-334-3131
EMERGENCY? Call 239-334-3131

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Have Questions?

Existing Customer?

MY ACCOUNT

WITH SOUTH FLORIDA GAS

Access the South Florida Gas Customer Portal, My Energy Hub, by clicking below!

GET PROPANE

Once you’re registered with My Energy Hub, you can request a delivery in under a minute!

PAY YOUR BILL

Making payments on our customer portal can be done using all your favorite payment methods, including by credit card and ACH.

Why Use MY ENERGY HUB?

Have you ever wanted to order propane online– without calling us?

Introducing My Energy Hub – the South Florida Gas customer portal. My Energy Hub was designed and developed by our energy industry veterans, and inspired by years of valuable customer feedback. It’s easier, faster, and more powerful than our previous customer portal.

With access to My Energy Hub, you can:

  • Request a delivery online in seconds
  • Order fuel in dollars or by tank percentage instead of gallons
  • Pick your payment date when you set up AutoPay 
  • Easily manage multiple accounts for home and business
  • See your energy usage with enhanced reporting features
  • Share guest account access with a partner, tenant, spouse, or roommate
  • Get notifications only when and how you want
  • Pay by invoice on commercial accounts
  • Make payments faster than ever, including a new payment option, ACH
  • Sign up for automatic payments + more!

FAQ

My Energy Hub is our free customer-friendly portal designed to make managing your energy needs easy and convenient. You can use it to make payments, schedule propane deliveries, and stay on top of your energy usage—all without any charges or fees. 

Yes, and when it comes to payments, we have several payment options for you. 

Online Payments can be made using ACH, Credit Card, Debit Card (Visa/American Express/Mastercard/Discover), PayPal, Google Pay, Venmo.  Please note, paying with ACH is fee free, but the others will have a 1.99% convenience fee applied, which is collected by the merchant processor. 

Yes, you can request your next delivery, let us know your gauge level, choose a full or partial fill, and add any special delivery notes for your driver. 4 quick steps!

Yes. Keeping your information confidential and secure is our priority. The username and password you create for your account are unique identifiers only accessible by you. All payment methods entered My Energy Hub are secured and PCI Compliant.   

Yes! You can access My Energy Hub on your computer, phone or tablet. But if you have a smartphone and prefer using an app, you can download the My Energy Hub+ app for free on Google Play or the App Store.

It’s easy to get started with My Energy Hub. If you’re a new customer, all you’ll need is your account number, which can be found on one of your statements, and your billing ZIP code. If you’re an existing customer, just log in using your previous username and password.  Forgot your username? No worries, simply click Forgot Username or Forgot Password on the login page, and we will help you!

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