PROPANE CONCERNS? Call 239-334-3131
EMERGENCY? Call 239-334-3131

Ready to Join?

Have Questions?

Existing Customer?

How Do I Enroll?

How to Enroll in Text to Pay:

  1. Log in to My Energy Hub.
  2. Go to My Billing and select Text to Pay. Enter your cell phone number, payment plan, and choose your reminder date.
  3. Accept the Terms & Conditions and save your payment method.

Next, respond to the verification text:

  1. Text “Verify” to complete the setup. 
  2. You’ll receive a reminder text on your chosen date with your balance. 
  3. Simply text “Pay” to start payment, then text “Confirm” to complete your transaction. 

What Is Text to Pay?

Text to Pay makes managing your propane bill easier than ever. With just one text, you can securely pay your invoice in seconds—no need for complicated steps. Enroll in Text to Pay through our mobile app or website which allow you to view invoice and manage your account if you ever need to. After enrollment, simply click, confirm, and you’re done! Enjoy a smooth, hassle-free way to stay on top of your account, right from your phone. 

Manage Your Account

anywhere, anytime, with the My Energy Hub App!

My Energy Hub, the ThompsonGas customer portal, was inspired by years of valuable customer feedback. It’s easier, faster, and more powerful than ever!

FAQ's

Yes, Text to Pay is highly secure. All payment links are encrypted, and we follow strict security protocols to protect your data. You’re only charged after verifying the transaction, so you stay in control.

No, you don’t need any additional app. Payments are processed entirely through a secure link sent via text message, making it simple and accessible to everyone.

Text to Pay accepts most major payment methods, including credit cards, debit cards, and digital wallets. You’ll have the option to choose your preferred method when you click the payment link.

Yes, Text to Pay can be set up for recurring payments. You’ll receive a notification each time, making it easy to manage ongoing subscriptions or regular bills with minimal effort.

If you don’t complete the payment, no charge is applied. You can return to the link later if you decide to pay, or contact customer service for help if you encounter any issues.

Payments made through Text to Pay are processed instantly, so you’ll get immediate confirmation once you complete the payment. It’s designed to make your transactions as quick and hassle-free as possible.

Enroll today and enjoy...

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